Privacy

Last Updated : 11th JULY 2025

By entering this website, the visitor consents to the terms of this policy. By submitting his/her information to Ichor Biologics, the visitor will be treated as having given his/her permission for processing the same in a manner provided in this policy.

Introduction

Ichor Biologics respects the privacy of individual visitors and is committed to taking reasonable precautions to protect information consisting of personal information and ‘Sensitive Personal Data or Information’ (SPDI) (“Information”) of visitors to this Ichor Biologics website and to comply with all legal, regulatory, and/or contractual obligations related to privacy. Ichor Biologics has adopted the “Privacy by Default” principle in its approach to data privacy, i.e. privacy of data and information is upheld by default.

This policy covers the processing, storage, and access to information as required under lawful and/or contractual activities with Ichor Biologics or otherwise needed in the normal course of business. It describes Ichor Biologics’ policies and procedures on the collection, usage, and disclosure of information provided/received by natural persons and meets the requirements established under:

The Information Technology Act, 2000 – Section 43A
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011

Scope

This policy applies to all visitors of this Ichor Biologics website.

Information covered by this policy

This policy applies to information collected and processed by Ichor Biologics, consisting of:

Personal information: Information related to a visitor, or a combination of pieces of information that could reasonably allow identification, such as full name, personal contact numbers, residential address, email address, gender, or date of birth.
Sensitive personal data or information (SPDI): Includes but is not limited to:
Password
Financial details such as bank account, credit/debit card details
Physical, physiological and mental health conditions
Sexual orientation
Medical records and history
Biometric information
Any details relating to the above, as provided to Ichor Biologics for services
Information received under any of the above categories for lawful processing

Note: Public domain information or data furnished under applicable laws (e.g., RTI Act, 2005) shall not be regarded as sensitive personal information.

Purpose

Ichor Biologics may collect and use information for legitimate business purposes, including:

To download product information, order products, and access other website features
To provide information or interactive services via email or postal address
To seek feedback or contact the visitor concerning the services
To process orders or applications
To carry out obligations under agreements
To resolve issues with goods/services
To create or improve products/services
To process and respond to requests, improve operations, and communicate about Ichor Biologics’ products and services
To allow newsletter subscriptions
To offer diagnostic services based on consent, and potentially use anonymised data for academic or research purposes.

Collection of Information

Only the minimum required information will be collected. Ichor Biologics and its representatives are not responsible for the authenticity of the information provided. As part of standard operations, cookies and session data may be collected to enable secure interactions.

Access, Correction, and Withdrawal of Consent

Modifications or corrections to information can be made on the website. If the visitor is unable to do so or wishes to withdraw consent, they may contact the grievance officer listed in Clause 8 of this policy.

Retention, Processing, and Storage

Ichor Biologics will retain information only as long as required for legal or legitimate business purposes. It has implemented global-standard security practices, which are periodically reviewed to align with the evolving business and regulatory landscapes.

Disclosure of Information

Ichor Biologics will not disclose information beyond the purposes of this policy without consent, unless legally required to do so. Information may be shared with business partners or third parties under these conditions:

The partner processes the data appropriately and legally
The partner ensures equivalent security measures

Feedback or Concern

Contact Us:

+91 7386700744
contact@ichor.in